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Have a question about your order, pricing, or partnership? We respond to all messages within a few hours.

Phone
+250 788 000 000
Email
hello@shoppa.rw
Location
Kigali, Rwanda
Chat on WhatsApp
Fastest way to reach us
Working hours
Monday – Saturday7:00 AM – 9:00 PM
Sunday8:00 AM – 6:00 PM

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Frequently Asked
Questions

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Send us your shopping list via our app or WhatsApp. Verified shoppers submit competitive price quotes. You review them, approve the best one, and we deliver straight to your door — no trips required.

You pay only after approving a quote. Accepted methods: MTN MoMo, Airtel Money, and debit/credit card. All payments are processed securely through our local gateway (IremboPay).

We deliver across all Kigali neighborhoods including Kimironko, Remera, Kicukiro, Nyamirambo, Gisozi, CBD, Kanombe, and more. Expanding soon!

Groceries, electronics, gifts, household items, medicine, fashion, and more. If it's available in Kigali, we can source it. Use the custom request option for anything unusual.

Most orders are shopped and delivered within 1–2 hours of payment confirmation. Express options are available for urgent requests.

After you submit your list, multiple Shoppa-verified shoppers see it and submit their price quotations. You compare quotes (including shopping fee and estimated item total), then approve one. Only then does your shopper begin shopping.